RICH SMALLING.

I was frustrated with my Ai friend PAL the other day. I was trying to get him to help me with legal agreements. I wrote what I thought...

I’m back. Or maybe I should say we’re back, me and PAL, my Ai partner. PAL was more human and less helpful than he was the last time I...

Yup, it’s the real me this time. Honest. As HAL 9000 said, “There’s no question about it. I can feel it.” Can you feel me?   Up until...

I have spent a fair amount of time in my career emphasizing the importance of asking good questions. As a leader, I knew that listening...

Talking less and listening better is the lifelong partner of asking great questions. And it’s a lost art. In today's world of social...

Hi there! Sorry I’m a little late. My goal is to post every other month, but life got in the way this time (actually, I should say that...

In my last post, I described some things I learned about the wonders of curiosity – like how it can get Venetian gondoliers to work...

Imagine you are a young woman from Texas trying to convince eight highly independent Venetian gondoliers to work together in a show about...

In my last post, I talked about my dissatisfaction with the R word and some of the things I’ve learned about ‘whatever you call this...

re·​tire·​ment a: an act of retiring, the state of being retired b: withdrawal from one's position or occupation or from active working...

There I was, back on the treadmill of the new year, running as if my life depended upon it, when a colleague invited our team to stop and...

“Self-awareness is one of the foundational skills for success in the twenty-first century.” This sentence leapt off the page as I was...

Hi there! Miss me? Well, I missed you. I’ve been helping a team deal with a difficult challenge and there hasn’t been a lot of time for...

Shortly after the new year, I found myself driving down the beautiful Newton B. Drury Scenic Byway in Northern California. It was...

As an alum of Virginia Tech, I was thrilled with the surprising Hokie run through the ACC basketball tournament last week. The entire...

The other day, I witnessed the delivery of inspirational feedback. I was inspired by what happened and the feedback wasn’t even directed...

How to improve your chances... When I retired as a CEO, I thought I was done with interviewing. However, I find myself facing a round of...

How does a leader stand up for his or her vision? “When you have a vision and someone comes to you with some convoluted idea, you can...

Done well, business leadership & parenting have a lot in common. Okay, many of you may think the title was written by Captain Obvious. I...

More leadership lessons from a great parenting book... Chapter 3 of How to Talk so Kids Will Listen… is about alternatives to punishment....